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TREES & LINES

Trees are a major cause of power outages. Overgrown trees not only cause outages, they also prevent our crews from repairing equipment quickly and delay the process of restoring power.

 
Managing trees is a community responsibility and by working together, we can help prevent power outages and keep the community safe.
 
The Electricity (Hazards from Trees) Regulations 2003 (Tree Regulations) set out the obligations of tree owners and us. The Tree Regulations prescribe the minimum safe distances for trees growing near network power lines. This distance was increased following a review of the regulations in 2024, and include a new 'clear to the sky' zone. When we see trees growing too close to power lines, we are required to take action by either notifying the tree owner that they are required to trim their trees or trimming them.
 
Some trees growing outside of the growth limit zone can also cause problems, particularly during a storm. Where we identify trees that could pose a hazard, we may contact the tree owner to work with them to remove the potential hazard. These are typically trees that are weak, fast growing or shed bark.


 

 

As a property owner you play a key role in helping keep the power on for your neighbourhood.
 
You may not have realised it but under the Tree Regulations you are legally required to keep any trees located on your property a prescribed distance from network lines.
 
You can see the full regulations here.


Growth Limit Zone

You must keep your trees and vegetation clear of the growth limit zone around overhead network power lines. The size of the growth limit zone varies depending on the voltage of the power lines. (It's important to note that the Tree Regulations only cover network lines and not your service line).
 
Our responsibility is to let tree owners know that their trees are encroaching the growth limit zone when we become aware that they are, which we do by issuing tree owners with a “cut or trim notice”. If a tree is encroaching, it must be trimmed back to the notice zone which extends one metre beyond the growth limit zone. This is a minimum requirement, but, to save on ongoing costs it might be more practical to have your tree trimmed further back.

Work near network power lines

Trimming or felling trees around power lines is very dangerous and can result in electrocution or serious injury. Only qualified and approved utility arborists should trim trees within four metres of a network line. We call this the professional only zone. 
 
Utility arborists approved to work within the professional only zone around our lines are:

 
  • Treescape 0800 TREE WORK (0800 873 396)

  • Asplundh 0800 4 ASPLUNDH (0800 4 277 583)

 
A tree owner (or unapproved arborist) can only trim a tree when all parts of the tree are four metres or more away from our lines.

 

Cut or Trim Notice

If we see a tree on your property encroaching the growth limit zone we will issue you with a cut or trim notice advising that the tree (or vegetation) must be trimmed clear of the growth limit zone within a given timeframe.


First cut is free

If a tree has not previously been trimmed by us and is not subject to a separate arrangement with us, then we will undertake the first cut at our cost. We will still require your signature on the cut or trim notice approving access to your property in order to carry out the required work.
 
We use professional arborists to do this work. In some cases, proper tree trimming techniques require that a tree is cut back further than the notice zone in order to protect the health of the tree. Our arborists will talk to you about this before starting work.


Subsequent trimming is at the tree owner's cost

Following the first cut, the tree owner is responsible for any subsequent trimming and for the cost of that work. If you are required to trim a tree on your property, you must:

  • Arrange for the tree to be trimmed within the timeframe specified in the cut or trim notice

  • Employ an approved utility arborist (see list above) to carry out the work

  • Provide us with at least three working days' notice of the work and tell us the time and location of the work. This is to ensure that all activity close to network lines is adequately monitored.


Non-compliance with a Cut or Trim Notice

If you do not comply with a cut or trim notice within the time period specified, then you could be fined up to $10,000. You could also be held liable for costs if our lines or equipment are damaged by your tree.
 
We are committed to complying with the Tree Regulations and keeping our network safe. Where a tree owner fails to comply with a cut or trim notice, we will escalate the matter to Energy Safety or, if an imminent risk to persons or property exists, we may carry out an emergency cut or trim. As the tree owner you will be liable for the costs of this emergency trim if you have failed to comply with a cut or trim notice issued for that tree.


Declaring ‘no interest' in trees on your property

If you do not want to be responsible for keeping a tree on your property trimmed in accordance with the Tree Regulations, you can declare ‘no interest' in a tree provided the following criteria are met:

  • The tree was naturally sown; or

  • At the time of planting, the property owner (current or previous) reasonably believed that the tree, when fully grown, would not interfere with any power lines or electricity conductor.

 
If the tree does not meet the criteria set out in the Tree Regulations then the ‘no interest' tree notice will have no effect and your obligations as a tree owner will continue to apply.
 
To declare ‘no interest' in a tree, you must notify us in writing. If you have already received a cut or trim notice in respect of a tree that you wish to declare ‘no interest' in, then you must provide notice to us within 10 working days.
 
If we receive a ‘no interest' tree notice, we may remove or trim the tree to an extent determined by us. Please note that the tree may be removed rather than trimmed if it is likely to cause an ongoing problem.


Dispensation

A tree owner is entitled to request a dispensation from a cut or trim notice. If you have already received a cut or trim notice that you wish dispensation from then you must apply within five working days.
 
When a tree owner requests a dispensation, we will consider the safety issues involved in allowing the tree to encroach the growth limit zone and a formal response to a dispensation application will be sent to the tree owner within five working days of receipt of an application.
 
If a dispensation is granted, a tree owner is not required to cut or trim the tree within the notice zone, however the tree owner must ensure that the tree does not encroach the growth limit zone beyond the dispensation zone (as agreed with us).
 
Please refer to the Trees Regulations for further details of dispensation.


Arbitrators

Energy Safety is responsible for appointing arbitrators to hear and determine disputes between tree owners and network lines companies regarding dispensation applications. The Tree Regulations provide that a tree owner may apply to an arbitrator to determine a dispute if:

  • the network owner has refused to grant a dispensation which the tree owner believes should have been granted; or

  • a dispensation has been granted but the tree owner does not agree with its terms.

 
Contact details for the arbitrators can be found on the Energy Safety website.


Plant wisely to prevent future problems

To avoid the risk and future costs of trees growing too close to electricity lines it makes good sense to consider tree species and growth rates carefully before planting new trees or vegetation on your property.
 
For a list of suitable trees for planting under or near electricity line see our planting guide. For advice on native species most suitable to your region or habitat contact Auckland Council on (09) 301 0101.

See something we should know about?

See something we should know about?

If you see a tree growing into our network lines, please report it and we will send someone out to inspect it. You can get in touch with us by email or phone by clicking below