Electricity disconnections - permanent
When we disconnect you, we will not remove any Vector equipment. If you would like any Vector equipment to be removed, e.g. a pole or a pillar, please request a change to Vector equipment.
If you're moving house and need your power disconnected or reconnected, please contact your electricity retailer.
Apply for a permanent disconnection
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We can arrange a permanent disconnection of your power supply if you
- Want to demolish or relocate a building
- No longer require a temporary supply and don’t want a permanent supply
When we disconnect you, we will not remove any Vector equipment.
If you'd like any Vector equipment to be removed, e.g. a pole or a pillar, please request a change to Vector equipment
If you’re moving house and need your power disconnected or reconnected, please contact your electricity retailer.
*Upcoming changes to permanent disconnections
From 22 April 2026, Vector will be introducing fees for permanently disconnecting all electrical assets. These services need trained personnel and adherence to safety standards. They’re currently provided at no charge but come at a significant cost to deliver.
Moving to a user-pays model allows Vector to recover these costs in line with industry practice.
New fees from 22 April 2026
Pricing effective from 22 April 2026 | |
|---|---|
Service | Fee (Incl. GST) |
Transformer disconnection | Priced on application |
Overhead or underground pillar disconnection | $795 |
Underground service pit disconnection | $795 |
Breach joint disconnection (incl traffic management) | $3,680 |
The process and timeframes may vary depending on:
- The type of network connection supply point
- The type of work required
Responsibilities
What we do
- Advise your electricity retailer of the disconnection
- Ensure the electrical supply to the property is made safe at Vector’s connection supply point
What you do
- For your own safety, you must always wait for our written clearance that the electricity services have been safely disconnected before you start to demolish or remove a building
- Be responsible for any remaining service cables on the property that are not owned by Vector (whether these cables are to be left or removed)
- Contact your retailer to arrange a final electricity meter reading
Our process
Initiate | Go to my.vector.co.nz to request a disconnection. Note: submit one request for each ICP. |
|---|---|
Quote | We'll assess the work required. Quotable charges may apply. |
Design | We'll schedule the work with you including organising underground plans, council consents and traffic management as required. |
Build | Depending on the type of work required the disconnection is usually completed within 5 working days or 4 to 6 weeks after the assessment is completed. |
FAQs
Vector usually owns the network equipment (i.e. lines, poles, and other equipment) up to the point of supply, which is usually the isolating fuse located either on the boundary of your property or on the pole nearest to your property.
Equipment beyond the point of supply is installed, owned and maintained by the property owner, as the property owner owns the service line between the point of supply and the meter. If you have any safety concerns regarding the condition of any of this equipment, please call 09 927 3939 and we will complete a free safety check. The crew will inspect the equipment and advise you if any maintenance is required. Items such as meters and hot water relays are the responsibility of your electricity retailer.
At industrial or rural sites, Vector generally owns and maintains the high voltage overhead lines and underground cables, switchgear and transformers on these properties. More information on line ownership can be found here.
No. When you build a new house, you will need to apply for a new ICP.
If your current supply point is a pit or pillar, this can be reused if capacity is available. If your supply is overhead or a breach joint, you will need to install a new supply point.