Permanent changes to Vector equipment
Make a request to move a pole, modify or remove our network assets, or underground existing Vector overhead cables or the connection supply point.
Want to apply?
Contact usExplore this page:
Pricing
For undergrounding and relocation work you will pay an assessment fee to recover the cost we incur when preparing a detailed quote. For more complex changes you will pay a design fee to recover the costs we incur when preparing a detailed design. The design fee costs may vary depending on the scope of works.
Job Type | Connection fee | Development contribution | Assessment fee | Total |
Pricing as of 1 Oct 2025 (incl. GST) | ||||
|---|---|---|---|---|
Upgrades | Priced per job | $264.50/kVA | $300 | Priced per job |
Downgrades/relocations/undergrounding | Priced per job | N/A | $300 | Priced per job |
Our process
The process, costs and timeframes may vary depending on:
- The number and type of equipment requiring relocation, removal or undergrounding
- Whether an easement is required to allow gas and electricity equipment owned by Vector to be installed and to remain on private property. An easement provides us with ongoing access and maintenance rights in respect of that equipment.
Once we have assessed your request, it can follow a simple or complex process.
Simple Process | |
|---|---|
Initiate | Call Vector on 0508 832 867 |
Design | We'll review your application and contact you if further information is required. Pay the assessment fee online within 30 calendar days. |
Quote and payment | You'll usually be supplied with a quote including terms and conditions within 7 working days. Pay the quote online with a credit card or through a bank transfer within 35 working days before the quote expires . |
Build and variations | The work is generally completed within 40 working days after payment has been received. |
Completion | We let you know when the work is completed |
Complex Process | |
|---|---|
Initiate | Call 0508 832 867 to apply. You’ll usually receive an indicative quote within 10 working days |
Design | You'll need to pay for the design cost for the job to proceed. We'll usually advise you within 1 week as to when the design will be completed. |
Contract and payment | Once we’ve received design approval, we'll usually send a customer agreement with terms and conditions within 5 working days that is valid for 45 days . We'll then contact you to schedule the work once the agreement has been signed and payment received. |
Build | Work will usually begin approximately 6 weeks after receipt of payment. |
Completion | We finish the work |
Before you apply
Information required when you apply:
- The location of the equipment (e.g. address, photos, plans)
- Pole numbers (if available)
- The desired new location of the equipment (for relocations)
FAQs
Vector does not contribute to individual undergrounding projects.
Under our agreement with our majority shareholder, Entrust, we have committed to spending $12.5 million a year on undergrounding and new technologies. You can read more about this and the list of planned undergrounding projects here