Contact us

Need help? We're here for you. Check our outage center for current issues, or call our toll-free number for emergencies and personalised support.

Visit Outage Centre
0508 832 867

Or use our general enquiries form below.


For hard-of-hearing customers or those with speech difficulties, you are welcome to contact us via NZ Relay Services.

General enquiries

To make an enquiry or give us some feedback use the form or email us directly.


Our team will get back to you within the next 5 working days.

Email us


Contact details
Electricity
Gas (Auckland only)
Gas (Outside of Auckland contact first Gas)
Fibre (If calling from outside of NZ)